Responsible Gambling / Responsible Play
OrchardLuckForge encourages entertainment-first play. If play stops being fun, stop and seek support. Last updated: 2026-04-05.
Practical guidelines
- Set a budget and time limit before you start; treat any spend as entertainment.
- Don’t chase losses or try to “win back” money.
- Avoid playing when stressed, upset, or under the influence of alcohol/drugs.
- Take regular breaks and balance play with other activities.
- Keep your account secure and do not share access with others.
Tools you can use
Limits
Use spending and time limits where available on the site/device (app store controls, card limits, screen-time tools).
Breaks / cooling-off
Step away for a set period. You can also request temporary account restriction via Support.
Self-exclusion
Request longer-term exclusion by contacting Support. We’ll confirm identity and apply the restriction for the selected period.
Account closure
You may request account closure at any time by contacting Support.
Warning signs
Consider getting help if you: play longer/spend more than planned, hide play from others, borrow money, feel anxious/irritable when not playing, or play to escape problems.
Get help (US)
- National Council on Problem Gambling: ncpgambling.org — 1-800-GAMBLER
- SAMHSA National Helpline: 1-800-662-HELP — samhsa.gov
- 988 Suicide & Crisis Lifeline: call/text 988 — 988lifeline.org
If you are in immediate danger, call 911. These resources do not replace professional medical advice.
Regulators & state self-exclusion programs
Self-exclusion programs for real-money gambling are typically administered by state gaming regulators. If you need local options, contact your state regulator or use a regulator directory such as the National Indian Gaming Association (NIGA) / NAGRA resources where applicable: nagra.org.
If you believe a regulated operator has violated rules, you can file a complaint with the applicable state regulator.